Billing
Payment for all deductions, co-payments, and special amenity services is expected at the time of admission. After your child is discharged, you will receive an itemized statement of hospital charges that will be send to your billing address. Charges billed by the hospital will include items such as room and board, specialized equipment, medications and the hospital's component of X-ray procedures. If your insurance does not cover the entire cost of your hospitalization, you will be billed for the balance.
Any questions you have regarding your insurance company's specific coverage are best directed at the insurance company itself or, if you are covered under a group policy through work, to your employer. In all cases, you - not your insurer - are responsible for all payment for hospital and medical services. Since insurance plans often do not cover private duty nurses and other optional services, you will be responsible for payment for the hospital for these services.
If you have any questions related to the charges shown on your statement, if you would like to discuss payment options, or if you believe you are owed a refund, please contact a financial services representative at Morgan Stanley Children's Hospital by calling (212) 632-7440.
Professional Fees
As is customary, professional fees for your child's pediatrician, surgeon and other hospital-based physicians will be billed and mailed separately. For example, you may receive separate bills from radiology, pathology, and anesthesia in addition to the bill from your surgeon. In most cases, the bill from hospital-based physicians will originate from the group (e.g., Radiology Group). Each of these bills must be paid directly to the indicated physician or agency indicated on the bill. If you have any questions about the charges, please call the number listed on the bill.