Admission Process
Your child's doctor will tell you on what day your child will be admitted to the hospital. Please discuss with your child's doctor any special steps that must be taken before admission.
A nurse will call you the night before to give you the time you and your child should arrive at the Hospital. On the day of surgery, you and your child will go directly to the 4th floor of the hospital for the admitting process.
Otherwise, a member of the Admitting staff will call you within 24 hours of your child's planned admission to let you know exactly what time you and your child should arrive. In some cases, this information is provided by the child's doctor in advance.
If you will not be able to arrive at your scheduled time for admission, please notify the Admitting staff immediately.
A member of the Admitting staff will go over your insurance before or at the time of admission. On or before admission, you will be asked to pay in full for estimated charges not covered by your insurance. The Hospital accepts cash and major credit cards for payment.
Admitting Office: (212) 305-3388; if you are inside the Hospital, call 5-3023.
Billing and Insurance Questions
If you have questions concerning the Hospital account for your child's hospitalization, call the Cashier at (212) 305-2090 (internal number: 5-2090.)
If you have questions about the application of health insurance coverage, call the Admitting Office at (212) 305-3023 (internal number: 5-3023.)