Clinical Services
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Health Information
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Research and Clinical Trials
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For Patients, Families & Visitors
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Important Telephone Numbers
Blood Donor Center
(800) 439-6876For questions about blood donations.
Monday through Friday, 8:30 am to 5 pm
Child Life
4 Tower: (212) 342-85175 Tower: (212) 342-8545
6 Tower: (212) 342-8577
ICU: (212) 342-8651
Director: (212) 342- 8579
The Child Life Program creates an environment to help ease children's fears and provide the important emotional and psychosocial care to make the hospital experience as manageable as possible for both the child and the family.
Child Life can also provide information on the School Program.
Gift Shop
(212) 342-8487The Gift Shop provides a wide variety of amenities for the convenience of patients, their families and guests. Items available include flowers, toiletries, newspapers, cards and stationary, snacks, small, hospital-approved balloons and gifts.
Health Information Management
(Medical Records)
(212) 305-6031To access your medical record
HIPPA Compliance
(212) 746-1327For concerns regarding patient privacy
Interpreter Services
(212) 305-9607Trained interpreters are available upon request. Just ask any staff member for assistance.
Morgan Stanley Children's Hospital
Main Number: (212) 305-2500The Hospital's operator can provide phone numbers of nursing units, departments, services, and staff members, or connect you directly.
Nursing Units
(212) 305-2500The operator will connect you to the nursing unit requested.
Nutrition Services
Registered Dietitian: (212) 305-9094Nutrition Supervisor: (212) 305-4871
For questions about meals, snacks, or nutrition counseling
Organ Donation
(212) 305-2620Organ Donation for New York State: 1-(800) 443-8469 Connects you to the Gift of Life at NewYork-Presbyterian.
Parking Office
Hospital Garage: (212) 305-4903Valet: (212) 342-8486
Manager : (212) 305-2718
Office Hours: Monday through Friday, 7:30 am to 5 pm
Closed Saturday, Sunday and holidays.
There is no answering service after hours, but a manager is available 24/7.
Pastoral Care
(212) 305-5817Chaplains of many faiths are available for counseling and guidance. The Hospital also has a chapel and meditation rooms. The Chaplaincy office is open Monday through Friday, 8:30 am to 5 pm.
Patient Financial Services
(212) 632-7440 or (800) 811-6683For billing questions regarding your child's hospitalization. Questions about physician billing should be addressed directly with the physician.
Patient Information
(212) 305-3101Available 24/7 to provide the child's hospital room and phone number. Parents can also ask the nurses station for the phone number in their child’s room.
Patient Services
(212) 305-5904Can help interpret the Hospital's policies and procedures, investigate and resolve concerns, assure the observation of patients' rights, and handle certain special requests.
Security
(212) 305-2222Available 24/7
Social Work
(212) 342-0657Helps children and their families manage the complexities of the hospital stay.
Weekdays: 8:30 am to 8 pm
Weekends: 9 am to 5 pm
For urgent needs after hours, please contact the Nursing Coordinator at (212) 305-0664.
Telephone and Television Service
(212) 305-6717Telehealth TV and Phone Service for arranging these services
