Vision and Mission
Morgan Stanley Children's Hospital is committed to meeting the special needs of children and their families in a safe, trusting and nurturing environment. Our tradition of extraordinary healthcare for children is reflected in our vision and our mission.
Our Vision
Our vision is to anchor a fully integrated healthcare delivery system for children that ensures the highest quality of care and ease of access to healthcare services and maintains the highest standards of academic excellence.
Our Mission
At Morgan Stanley Children's Hospital, we strive to:
- Provide a comprehensive continuum of accessible, high-quality, family-centered children's services
- Improve the health status of children in our community
- Maintain Morgan Stanley Children's Hospital as a world-class academic center for children's healthcare services, teaching and research
- Promote the development and coordination of regional children's programs and services through the growth of the Children's Healthcare System
- Promote the application of scientific advancements and technologies in the diagnosis and treatment of childhood diseases and other health-related problems
Our Six Core Values
Our six core values as providers of healthcare to children can be briefly summarized.
Positive First Impressions
We stress the importance of our first encounters with our patients and their families--whether in person, via telephone or even through other communication vehicles such as brochures, letters, registration forms--and this website. We are committed to respectfully and clearly communicating with patients and families, from the first moment they connect with us.
Collegiality/Respect
The finest medical and surgical care evolves from the sense of collegiality and respect held by each member of our staff. This value instills a team approach among everyone involved in the care of children.
Communication/Celebrating Successes
We celebrate the success of our fellow staff members - both individuals and groups. We recognize that for each step forward, the resulting benefits impact positively on patients and their families.
Commitment to Family-Centered Care
We are dedicated to establishing and maintaining an ongoing partnership between healthcare providers and families. This focus on family-centered care begins from the first contact the family has with the Hospital--whether in an ambulatory care setting or during the child's hospitalization--and continues following the visit. We also recognize the value of effective and clear communication at all times to help families with decision-making and to provide them with a sense of empowerment in caring for their children at home.
Executing Excellence
Excellence in care requires the dynamic and consistent integration of all services involved in the care of each child.
To achieve this, we ensure that the continuum of the healthcare experience for patients and their families includes ready access to care; effective information and communication; clinical and administrative competence; and a respect for their values.
Fostering Empowerment
Empowerment confers confidence and responsibility upon individuals to facilitate changes and to influence the Hospital. Each of us at Morgan Stanley Children's Hospital is an agent of change with a sense of personal responsibility, which is supported by Hospital leadership. That empowerment extends to families, giving them the opportunity to affect the quality of our care and services.
